SHIPPING & DELIVERY POLICY
(within India only)
www.gauraaj.org is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies .
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
Orders are dispatched the next working day. Most orders are delivered within 3 to 4 working days. However incase there are few areas which are out of coverage deliverable areas, the delivery time may be longer. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
WHAT IF THE PRODUCT IS RECEIVED IN DAMAGED CONDITION?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at support@gauraaj.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.